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How to reduce customer churn at every step of the sales funnel

A 10 minute introduction to how small changes at every step of the sales funnel can reduce churn by contributing to customer satisfaction. Aimed at business owners, particularly in a business-to-business setting.

 

How do you keep your customers happy?

Please use the comments function below to ask any questions on this tutorial, or to share your own useful hints, tips and examples.

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Bryony Thomas is a compelling business speaker. She is able to engage and inspire an audience. Her core subject is making marketing pay.

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A short brochure with a little more on Clear Thought and what we do.

Making Marketing Pay (508KB) »

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